Terms of Service

Last updated: July 2025

Welcome to Kinly

These Terms of Service ("Terms") govern your use of Kinly, an AI-powered friendship and community connection service. By using Kinly, you agree to these terms.

Service Description

Kinly provides:

AI-powered conversational companion services
Local activity and business search functionality
Community connection features
Privacy-first data handling

Age Requirements

You must be at least 17 years old to use Kinly. By using our service, you represent that you meet this age requirement.

Account and Usage

Account Responsibility:

You are responsible for maintaining the security of your account
Provide accurate information during signup
Use the service in accordance with these terms

Usage Limits:

Connect Plan: 30 messages per 5-hour window, 1 activity search per month
Community Plan: 70 messages per 5-hour window, 6 activity searches per month
Kinfolk Plan: Unlimited messages, 8 activity searches per month, 3 human connections per month
Usage windows reset every 5 hours, monthly limits reset on your signup date

Acceptable Use

You agree not to:

Use Kinly for illegal activities
Attempt to harm, abuse, or harass others
Share inappropriate, offensive, or harmful content
Attempt to reverse engineer or hack our services
Use the service to spam or distribute malware
Violate any applicable laws or regulations

AI Service Disclaimer

Important: Kinly uses AI technology that can make mistakes. You should:

Verify important information independently
Confirm business details before visiting locations
Use your own judgment for personal decisions
Not rely solely on AI advice for critical matters

Activity Search Disclaimer

Our activity search feature provides information about local businesses and events. We cannot guarantee:

Accuracy of business hours or contact information
Current availability of services or events
Quality or safety of recommended activities
That businesses are still operating

Always verify information before visiting any location or attending any event.

Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your data. Key points:

Conversations are stored locally on your device
We only collect anonymous usage analytics
Individual messages are processed by AI services temporarily
You control your personal data

Payments and Refunds

Billing:

Community Plan subscriptions are billed monthly at $12.99
Kinfolk Plan subscriptions are billed monthly at $19.99 (coming soon)
Payments are processed securely through Stripe
Usage limits reset according to their respective schedules regardless of payment date

Refund Policy:

No Refunds: All sales are final. We do not offer refunds for any paid plans
Immediate Access: Since you receive immediate access to paid features upon payment, all purchases are non-refundable
Digital Product: As Kinly is a digital service with instant delivery, refunds are not available under any circumstances
Cancellation: You may cancel your subscription at any time to prevent future charges, but no refund will be issued for the current billing period
Service Continues: After cancellation, you retain access to paid features until the end of your current billing period

Service Availability

While we strive for high availability, we cannot guarantee uninterrupted service. Kinly may be temporarily unavailable due to:

Maintenance and updates
Technical issues
Third-party service outages
Force majeure events

Limitation of Liability

To the maximum extent permitted by law, Kinly and its operators are not liable for:

Any indirect, incidental, or consequential damages
Decisions made based on AI-generated content
Issues with third-party businesses or services
Data loss (though we encourage regular backups)

Intellectual Property

Kinly respects intellectual property rights:

Our service and technology are protected by applicable laws
You retain rights to your personal conversations and data
Third-party AI services have their own terms and policies

Changes to Terms

We may update these Terms from time to time. When we do:

We'll notify you via email or in-app notification
Continued use indicates acceptance of new terms
Material changes will include a notice period

Termination

Either party may terminate your use of Kinly:

You can stop using the service and delete your account at any time
We may suspend or terminate accounts that violate these terms
Upon termination, your local data remains on your device
Paid subscriptions continue until the end of the billing period

Beta Service Notice

Beta Status: Kinly is currently in beta testing. This means:

Features may change or be discontinued
Service may have bugs or limitations
Your feedback helps improve the service
We appreciate your patience as we develop

Governing Law

These Terms are governed by the laws of the jurisdiction where Kinly operates. Any disputes will be resolved in accordance with applicable law and jurisdiction.

Severability

If any part of these Terms is found to be unenforceable, the remaining portions will continue to be valid and enforceable.

Questions About These Terms?

If you have questions about these Terms of Service, please contact us at hello@getkinly.app

For technical support or account issues, use the same email address.

By using Kinly, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.